Please read the FAQ below, and if there’s something we haven’t answered, drop us a line!
I want to try on dresses or see your veils! How can I make an appointment?
Appointments are necessary to try on dresses and for veil consultations. However, you are welcome to come and browse our shoes and accessories anytime during regular shop hours: Wed 6-9, Sat 10-5, Sun 12-5.
I’m looking for a specific dress and want to know if you have it.
Please don’t ask us. We have over 500 dresses in our store that are all unique by size, designer, style, colour etc. We do not have an inventory because the stock changes so quickly, and many dresses don’t have the style number. If you are looking for a dress currently being sold in a salon, we won’t have it.
I want to look at accessories!
For accessories, please feel free to drop in during our shop hours:
Thursdays 6pm-9pm NEW for Sept 2017
I would like to donate my dress… tell me more, and do I need an appointment?
For donations, we answer your questions here, and you don’t need an app’t to drop off a dress. Come at your convenience during the following shop hours:
Thursdays 6pm-9pm NEW for Sept 2017
Are you wheelchair accessible/accessible to people with disabilities?
Sadly, this is one challenge we have yet to overcome. We’re located in a rented old Victorian house that has uneven steps to the front door (which we need to have fixed this year!), and also interior stairs that have to be navigated. We invite you to share your mobility concerns with us and will do our best to find a solution if possible. Given that we have very narrow hallways and staircases, we also ask that you do your best NOT to bring in baby strollers because it blocks those narrow spaces and is a safety concern. However, walkers and other mobility devices are of course welcome.
We love posting photos of donations, and tidbits about what is going on here! We also welcome you to add to our page with pictures of your own! Come join us on FB and remember to like our page! Here’s the link: The Brides’ Project on Facebook
Thanks to our staff, and those far more technically savvy than I, we have an Instagram page too. Come check out what our shutter-crazy crew has in store: The Brides’ Project on Instagram
Do you use Twitter? We’ve got a Twitter account where our volunteers post information such as fitting room availability, events, and news:
If you or someone you know is getting married and searching for a dress or accessories, tell her to follow us on Twitter for updates or add our website or Twitter account to her RSS feed.
A note on getting in touch with us
We are volunteer run, so sometimes your patience may be required. A volunteer will always get back to you as soon as possible – you have not been forgotten! During our shop hours feel free to call, but outside those hours, please us the form above to send us an email.
Where are we?
431 Broadview Ave,
Phone: (416) 469-6777
Please use email to contact us outside shop hours. There is no one to answer the phone when the shop is closed, but volunteers check email regularly off-site.
Yes! There is a 3-car laneway right behind the house. The access is the first left-hand laneway off Victor Ave. There is also street parking on Broadview (watch the signs carefully… the east side is cut off between 4-6pm on weekdays and they will tow you, the west side is okay), and there is a Green P on Gerrard just east of Broadview.
What should I bring?
- Indoor non-slip CLEAN shoes like runners, Crocs, etc.
- NO NO NO makeup. That ruins more dresses that you can imagine! It’s easier to set a preschool room loose with fingerpaint and remove that.
- NO food or beverages. Leave your coffee outside please!
- Please restrict your entourage to a maximum of 2 people. We do have space limits and we want everyone (most particularly our brides!) to be comfortable and not feel like they have to ‘fight’ for a dress!